Refunds and Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
To complete your return, we require a receipt or proof of purchase.
  

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
 

Shipping returns

To return your product, you should mail your product to: 
Bikefood
CCK Lightning Works,
Birmingham Road,
Hopwood,
B48 7AL

Email: enquiries@bikefood.co.uk
Telephone: 0121 445 4551

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
 
Depending on where you live, the time it may take for your exchanged product to reach you may vary.